McDonalds Field SUPPLY CHAIN MANAGEMENT(McDonald?s Canada)TABLE OF CONTENTS (Proposal Outline)Table of limit???????????????????????????..iiList of Illustrations??????????????????????????...iii1.0 Introduction?????????????????????????.iv1.1 Goals???????.?????????????????....iv2.0 Service Management??????????????????????52.1 Customer Service: expect yield????????????...5-72.2 Drive-Thru System...???????????????????..82.2.1 Customer Issues?????????????????..92.2.2 Mechanical Issues???????????????..9-102.3 Production??????????????????????....113.1.1 Served with Care ( feed safety)??????????.....113.1.2 victuals preparation????????????????...122.4 Recommendation????????????????????.133.0 Inventory Management????????????????????.143.1 Buyer/provider Inventory Relationship?...........................................143.1.1 The three-legged stool??..................................................143.1.2 SUPPLIERS?????????????????? 153.2 LIFO/first in first out System.........................................................................16-183.3 Waste Management?.????????????????...19-203.4 Recommendation????????????????????.214.0 Final Thoughts??????????????????????...225.0 Resources Cited???????????????????????.23LIST OF ILLUSTRATIONSFIGURESFigure 1.0: Front Counter Design?????????????????????..6Figure 2.0: Drive-Thru Design..................................................................................?.....9Figure 3.0: Ronald?????????.?????????????????...10Figure 4.0: Big Mac Meal????????????????????????.11Figure 5.0: McDonald Characters?????????????????????.12Figure 6.0: List of Suppliers???????????????????????.15Figure 7.0: first in first out system??????????????????..??????.17Figure 8.0: Waste Managment???????????????..??????,,.201.0INTRODUCTIONMcDonald?s is a fast food restaurant which sells products such as hamburgers, French fries, and fish including balmy drinks and milkshakes with desserts like ice cream and pie.
This fast food reach has been serving customers as a club since 1940 (Love) and has since become the largest in the world, serving over a billion customers to date. An international company of this size has a very large tot concatenation; two aspects of which will be covered within this paper.
Goals/OutlineDue to our substantial interest within the food industries as well as our interest in helping the needs of businesses that require supply chain specialists. Our Supply chain project will quiz McDonald?s Supply and service chain with a tension on list management and customer service. Within the company, heading Office is constantly seeking help to solve problems of inventory management, as well as their deed/service bearing.
A new goal this year has been set by McDonald?s management. It is known that the 20+ guest count sales peak. This is intend to improve the overall atmosphere of the store. As a return we will look at product/service design of the store to help improve the 20+guest counts. The 20+ guest counts is a way of measuring service speed, production and sales by the amount of customers that come...
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